Hazel is the Private Secretary to Black Rod & Office Manager for the Black Rod’s Office. Hazel’s ability to treat every peer equally and follow through every query to the end has benefitted the whole department. Not only has she ensured that knowledge is shared, but she also sets up the department to succeed through continued training and self-development. Hazel interprets and executes policy effectively and professionally and is diplomatic in her dealings with other departments, while her vast knowledge and experience from other committees has led to her supporting the creation of new roles. The background work Hazel performs means the whole department is a success and she has been an invaluable member of the team during the uncertainty of this year.