The Outreach & Engagement team have shown dedication and passion for developing a diverse and inclusive environment. The team have worked courageously and collaboratively to overcome challenges which uprooted the fundamental aspects of their roles this year. Through focussing on community delivery, the team were able to exceed their target of community sessions by 50%, sharing an understanding of the workings of Parliament and encouraging questions from participants. From moving their delivery model to a digital platform and providing resources for adults with learning disabilities, the team's dedication to inspiring the public has effected significant change despite the challenges of this year.